EXHIBITOR MANUAL

WELCOME TO THE EXHIBITOR MANUAL FOR INSIDE EFTS

Here you will find the relevant information and forms to complete for the event.

If you have any questions, please contact the Event Coordinator Alisha Culverson

E:  operations@informa.com.au T: 02 9080 4364

Please ensure you read each section within this manual to ensure you meet the required deadlines.

We look forward to working with you in making this a successful event!


DEADLINES – Monday, 9 May 2022

  1. Pass registration
  2. Public Liability Insurance
  3. Logo and PDF Brochure

Please send details to operations@informa.com.au


PASS REGISTRATION

Informa will be in contact directly to organise the Delegate/Exhibitor registrations which were included in your contract.

If you wish to order additional exhibitor or delegate passes, please contact Alisha Culverson directly.


VENUE DETAILS

Hilton Sydney
488 George Street, Sydney, NSW, 2000
T: 02 9266 2000
W: Secure Parking located at Hilton Sydney

Exhibition Room: State Room Foyer
Conference Room: State Room


YOUR STAND

Exhibitors must not exceed their allocated space. Please be sure to check that your stand will fit within your space.

The following is provided for all stands free of charge:

  • 1 x trestle table (Not Dressed)
  • 2 x chairs
  • 1 x power supply

All adapters and extension cables must be provided by the exhibitor. Informa/ Hilton Sydney will not be able to provide these on site.

All exhibitors must ensure their testing and tagging of electrical equipment is up to date prior to arriving for bump in.


WI-FI

Complimentary wireless internet will be provided for all exhibitors. If you require a fixed line connection, please contact the venue directly: Lynleigh Sammut, E: lynleigh.sammut@hilton.com, P: 02 9266 2088


PUBLIC LIABILITY INSURANCE

Please be advised that you are responsible for ensuring that any equipment or materials brought by yourselves are covered by your own insurance. You should have Public Liability Insurance** to cover your attendance at the event. Please send this through to us by Monday, 9 May 2022.

**It is an Informa Group policy that all exhibitors provide their own Public Liability Insurance for a minimum of AUD $10 million, valid for the event duration. If an exhibitor is unable to provide their own, they can purchase temporary cover under Informa Australia for the duration of the event, at a cost of AUD $200 + GST. ***


EXHIBITION SET UP & BREAKDOWN TIMES

Exhibition Bump In
From 7:00am – 8:00am on Monday 30 May 2022

Exhibition Bump Out
After Lunch Break (1:30pm) on Monday 30 May 2022

*Please note that these times may change, you will be informed closer to the event if this is the case.

All exhibitors will need to be completely packed up and out of the exhibitions space by 5pm on Monday 30th May 2022


VENUE & DELIVERIES

It is your responsibility to book your courier for both delivery AND collection.

Materials can be sent to the venue no earlier than Wednesday, 25 May 2022

Please use the delivery label for ALL items being delivered. It is important you use the attached label as it is clearly marked with details for the event. If you choose to use your own label, items may be lost in the receiving dock at the venue.

All goods must be covered by proper customs documents – please mention it is a temporary exportation to avoid paying more taxes than expected. The venue will not pay any taxes/duties etc and will not accept any underpaid charges.

Remember – it is your responsibility to arrange for items to be picked up at the end of the event – items must be collected by the end of Monday 30th May. You must book the courier and ensure that your items are clearly labelled with your company name and the return address. Items left after this time will be disposed of. Please use the return label and print enough to apply one per item.


LOADING DOCK ADDRESS AND DETAILS

259 Pitt Street, Sydney 2000 via the Galleries Victoria Driveway

DELIVERIES AND STORAGE
Exhibitors must complete the Access form to be granted access to the loading dock

Due to limited storage space and a high turnover of events, we will only accept deliveries two (2) days prior to the event date. Event items must be delivered to the loading dock and within the pre-arranged times. Please ensure that all deliveries coming into the hotel are clearly labelled. If you are sending deliveries via courier, please ensure that you put your own details as the consignee.

After event completion, please ensure that NO items are left behind. Approval is required to leave items behind and MUST be collected no later than one (1) working day after the event from the loading dock. Please ensure that you advise one of the Hilton Staff if you are having items collected so that we store them accordingly. Any items not collected or packed up will be disposed of.

Kindly note that the hotel does not accept responsibility for the loss or damage of any materials accepted/stored by the hotel.

LOADING DOCK INFORMATION:
VEHICLE HEIGHT CLEARANCE 3.4m
DOCK HEIGHT 0.9m

ACCESS TIMES 11:00 – 17:00
MONDAY – FRIDAY*
*Out of hours access times can be arranged with your Event Manager

AVAILABLE EQUIPMENT:
2 x Manual pallet jacks
2 x loading trolleys
NO FORK LIFT
NO TAIL GATE DOCK

LIFT ACCESS:
The Hilton has three (3) Service Lifts and one (1) Goods Lift available. Please note these lifts are also in use by hotel staff and other clients. See Informa venue files for measurements.


ADDITIONAL SPONSORED ITEMS

If you are sponsoring any additional items such as bags, lanyards, or any other items, Alisha Culverson will be in contact with you directly.


HOTEL ACCOMMODATION

To arrange accommodation please go to our website here.

We encourage you to book early to avoid disappointment.

Informa does not have a third-party hotel booking agency representing this event aside from the above links. If you are contacted to book accommodation by any agency, this is not recommended as they are unknown to Informa.


HEALTH & SAFETY COMMITMENTS

When you join our event, you can expect to see that health and safety is a priority, and that a range of measures are in place to ensure everyone involved is able to enjoy a safe, hygienic, productive and high-quality organised event experience.

All Informa events will be run according to official government and local authority guidance in the first instance, as well as any venue or location-specific regulations. In addition, Informa Australia will follow some key health and safety priority commitments as part of “Informa AllSecure“.

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